Table of Contents • Spring 2009

Script from the M.D. ..... Ken Ancona, SVP, Managing Director, RSG

RSG at RIMS in Orlando

RSG’s 20th Partners Conference Review: A High Level of Education and Interaction ..... Ken Ancona, SVP, Managing Director, RSG

RSG’s 20th Partners Conference Pictures

Dates and Dollars: Pillars of Understanding Your Data ..... Rob Rosenstein, Product Manager, Atlanta, GA

Client Spotlight: Houston Independent School District ..... Susan Koblasz, ARM, AIC, Account Manager, Atlanta, GA

Dear RSGuru ..... Robert Sklar, Director of Client Services, Mahwah, NJ

Think Green!

One contribution RSG has made to the ecology movement is the elimination of the hard copy production of In The Know. RSG Account Managers will notify clients when a new edition of the newsletter is published.