Check Out the New CheckWriting Functionality Now Available in Sigma Encore^SM

By Rob Rosenstein, Product Manager, Atlanta, GA

One of the major recent enhancements to Sigma Encore^SM is the addition of CheckWriting functionality. This new functionality is quite extensive and customizable, and includes the ability to manage Adjusters, multiple Bank Accounts, Pending Payments and the approval process, and the generation of Payment Check output.

ADJUSTERS

The new Adjusters module of Sigma Encore^SM allows you to maintain information for all of your Claims adjusters, both internal / in-house as well as external. This new module includes the following features:

You can enter new Adjusters, and easily search for and view individual Adjusters.
You can edit all of the information for an Adjuster, including the CheckWriting characteristics with up to nine required approval levels specific to each Adjuster.

BANK ACCOUNTS

The new Bank Accounts module of Sigma Encore^SM can be used to manage all of the various Bank Accounts your company uses for claim-related payments. Included in this module is the following functionality:

You can enter new Bank Accounts of various types, and easily search for and view individual Bank Accounts.
You can edit the basic / summary information for a Bank Account, including the available balance, next check number, check output format, and other CheckWriting characteristics.
You can easily view all Payment Checks specific to a Bank Account that have been voided.

PENDING PAYMENTS

The Pending Payments module is the heart of the new CheckWriting functionality. This module is where an Adjuster enters and/or approves Pending Payments for the Claims in the system, and includes the ability to do the following:

You can enter new Pending Payments.
As each Pending Payment is saved, the system automatically sets the required approvals based on the approval levels set up for the Adjuster entering the Pending Payment.
Diary Events are also automatically generated and assigned to each Adjuster required to approve the new Pending Payment.
The system automatically reduces the Available Balance of the associated Bank Account for you.
You can quickly search for and view individual Pending Payments created by you and not yet approved, as well as Pending Payments created by others requiring your approval.
You have the ability to approve Pending Payments one at a time, or multiple Pending Payments simultaneously.
You can designate a Pending Payment as being “Held”, so that it will not be processed as a Payment Check even though it has been fully approved.

Pending Payment Approval & Status Summary

The system will also track and display all of the Adjusters (if any) who are required to approve each Pending Payment, as well as the approval status for each Adjuster.
In addition to every screen being customizable, all of the associated business rules can be customized as well by your RSG account representative.

PAYMENT CHECKS

Once Pending Payments have been entered and approved, they are then added to Payment Checks so that the required output can be generated. The functionality available in this area includes all of the following:

You can consolidate multiple Pending Payments to the same payee, across multiple Claims, onto one Payment Check.
You can generate output to either a physical check onto plain paper check stock, or a customizable CSV export file that is automatically routed to a folder of your choosing on our network.
Output can be generated for either one specific Payment Check, or multiple Payment Checks simultaneously.
Digital signatures can be incorporated onto the physical check layout.
You can reprint either one specific Payment Check, or multiple Payment Checks simultaneously.
The system will automatically increment the Check Number for you.
You can generate Positive Payment file(s) as needed for the various Bank Account(s) against which you issue Payment Checks.
You can post either one specific Pending Payment to its associated Claim, or post multiple Pending Payments simultaneously across Claims.
You can stop, unstop, and/or void Payment Checks.
You can completely customize the standard paper check output as needed.

USER SECURITY / ACCESS, AND AUDIT HISTORY

Extensive, granular, user security and access restrictions are applied throughout all of the inter-related modules mentioned above, in order to ensure the highest standards of data integrity, reliability, and auditability. Some examples of this include:

You can specify who has the ability to enter, edit, approve, print / export, reprint, post, and/or void Pending Payments and/or Payment Checks.
You can easily view a detailed, read-only, audit trail showing every change made to every Pending Payment and Payment Check, including when it was created, approved / denied, printed / exported, reprinted, posted, and/or voided.

As you can see, the new CheckWriting functionality now available in Sigma Encore^SM provides you with all of the tools and features necessary to quickly issue approved checks in a secure environment. Flexible and customizable screens and business rules, combined with robust user security and access, allows you to create a process that is effective, efficient, and secure.

For additional details and information, please do not hesitate to contact your RSG account representative.

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