Table of Contents • Winter 2008

Script from the M.D. ..... Ken Ancona, SVP, Managing Director, RSG

Update on RSG’s 20th Partners Conference ..... Ken Ancona, SVP, Managing Director, RSG

Check Out the New CheckWriting Functionality Now Available in Sigma Encore^SM ..... Rob Rosenstein, Product Manager, Atlanta, GA

Associate Spotlight: Brian Hessel ..... Robert Sklar, Director of Client Services, Mahwah, NJ

RSG’s New Clients

You Can’t Manage What You Can’t Measure ..... Jeffrey Cassell, Avatar Management Services

Cut Your Company Expenses with the Sigma Encore^SM Reports Package ..... Thomas DeBates, Account Manager, Atlanta, GA

Dear RSGuru ..... Ralph Hooper, Manager of Client Services, San Rafael, CA

Think Green!

One contribution RSG has made to the ecology movement is the elimination of the hard copy production of In The Know. RSG Account Managers will notify clients when a new edition of the newsletter is published.