Table of Contents • Winter 2009

Script from the M.D. ..... Ken Ancona, SVP, Managing Director, RSG

RSG Web Application Development Update ..... Ken Ancona, SVP, Managing Director, RSG

Client Spotlight: McKesson Corporation ..... Ralph Hooper, Manager of Client Services, San Rafael, CA

OSHA Compliance Heightened by Feds ..... Adam Cole, Account Manager, Schaumburg, IL

ARAMARK Earns 2009 Teddy Award ..... Ken Ancona, RSG Managing Director

Associate Spotlight: Curt Lumpp ..... Susan Erdfarb, Director of ICT Base RSG Systems

Accommodating Multiple Currencies in Sigma Encore ..... Debbie Boylan, Senior Account Manager, and Rob Sklar, Manager of Client Services, Mahwah, NJ

RSGuru ..... Chavigny Reynolds, Sandy Anders, and Erin Gunn, Account Managers, Atlanta, GA

Think Green!

One contribution RSG has made to the ecology movement is the elimination of the hard copy production of In The Know. RSG Account Managers will notify clients when a new edition of the newsletter is published.