| |
Script from the M.D.
By Ken Ancona, SVP, Managing Director
The RSG Web Application Development Update article in this issue brings to mind the investment our customers have made into our risk management information system. In my 17 years with RSG, we have released to our client community four major versions and hundreds of smaller releases. Whether it was green screens to Windows® to Web; legacy back end to an Oracle® platform; from a proprietary report writer to the latest in business intelligence tools; or claim module to risk-centric properties, we never asked our clients for any re-investment in a new version. A software maintenance fee bundled into your monthly invoice protected your initial investment and was your ticket to receive versions and related releases at no additional charge. Can't say that about other RMIS vendors, where new versions being released today require a new contract and/or another huge investment of your precious capital.
RSG also protects the wealth of your data. Your initial data investment, coupled with RSG's continuous data management services, has provided a data repository that increases in value every year. Data that is credible, accurate, and consistently populated over the years has incredible value to you as risk managers as well as to brokers, underwriters, and actuaries in forecasting the appropriate cost of an insured/self-insured program. As the cost of insurance or SIR continues to escalate, you know that C-level executives have been looking more at the data to find cost-reduction initiatives. Your data wealth is magnified as you combine traditional indemnity data with exposure information, health provider payee transactions, and safety or loss control characteristics to isolate preferred providers and intervention and loss prevention opportunities.
In today's environment, an investment in a product that lets you sleep at night and delivers when you need it to is well sought after. That's RSG, protecting your RMIS investment with technology, software, and service. And we have a 31-year track record proving our commitment to our clients who invested with us.
On behalf of all the RSG staff, I wish you a restful and happy holiday.
In The Know editor Marilyn Prickett is retiring; this edition is the last she will produce. RSG gives thanks to Marilyn for her efforts over the years in creating newsletters that have been informative, easy to read, and a helpful tool to our client community.
“Fast is fine, but accuracy is everything.”
Wyatt Earp
|
